Skylab is an authorized dealer of the BPT Group, a leading international wellness device know-how company and the world's only full cycle bioresonance technology cloud system.
Our company sells and delivers equipment and NetCloud System all over the world. Also on the site you can get acquainted with the range of additional accessories for devices, balance replenishment vouchers and purchase them additionally.
Leading specialists of the company have the most significant experience in the development, sales, support, training and implementation of wellness solutions.
We offer only original products, the best prices for products and high-quality customer service.
Order Processing and Contract conclusion
You agree that your order is an offer to buy the Product(s) listed in your order. All orders must then be accepted by us. We may choose not to accept orders in our sole discretion and notably abnormal orders, orders which we suspect are not placed in good faith or orders which have not been placed by individuals.
We are not required to provide a reason for declining to accept any order, though may do so in our sole discretion.
Conclusion of the contract will take place the moment you receive the order confirmation email. The order confirmation email is your proof of purchase, please store it as we will not archive your contract.
Shipping and Delivery
Normally, we deliver Product(s) worldwide subject to the following restrictions:
We are unable to deliver to:
P.O. Box addresses,
Overseas army addresses,
Hotels and hostels,
Prisons, and
Guernsey, Anguilla, Ascension Island, Bermuda, British Indian Ocean Territory, British Antarctic Territory, British Virgin Islands, Cayman Islands, Falkland Islands, Gibraltar, Island of Man, Jersey, Montserrat, Pitcairn Islands, Saint Helena, South Georgia and the South Sandwich Islands, Turks and Caicos Islands.
Shipping Location
We currently offer a free shipping service within EEA countries for your orders.
For the rest of the World Skylab offer 50.00 EUR flat rate for worldwide shipping orders.
Subscriptions. If you are purchasing NetCloud system environment subscription, it will be delivered for free and activated instantly within your NetCloud system personal Cabinet.
Payment
We currently accept Visa, MasterCard and Bank Transfer.
Please note that all orders are required to pay in full in advance as instant payment online including pre-order items. Payment will be charged in EURO. However, please note that if you are using a foreign credit/ debit card to make a purchase in Euro from our site, your bank may charge you some extra fees which you are responsible for as we will only receive the original amount of the order from you regardless. All payments will be settled in the EUROS. We reserve the right to cancel in the case of payment not fully received.
For customers who choose to pay by credit card or debit card, please make sure correct CVC/CCV is provided during checkout. For new customers who wish to have their orders shipped to an unconfirmed address, we might require to ask for proof of address/identity before we can process your order.
If you are shipping to an address other than your billing address, additional verification may be required by our Customer Protection department. Please note that Skylab reserves the right to deny the request to ship to an address other than the billing address.
Subject to the payment method, delivery details and other factors, we may ask for proof of payment/address/identify of customer before we continue processing the order. Further identification documents may also be requested for new buyers with a high amount of purchase to avoid fraud issues. Should you have any questions, please contact us.
General
The Online Store may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Online Store and any transactions conducted on or through the Online Store.
We make no warranty that the Online Store will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and/or reliability of the Online Store. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Online Store.
If any provision or provisions of these Terms and Conditions shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.
In relation to purchases from the Online Store, we will communicate electronically by sending an email or otherwise posting electronically.
Our Site, skylab.company, is owned and operated by Skylab s.r.o., a company registered in Slovakia under reg.number 50807609, whose registered address is Svornosti street 42, Bratislava 821 06.
This website is not intended for children and we do not knowingly collect data relating to children unless a parent or guardian has given consent on behalf of the child. If you are under the age of 18 you should request that your parent or guardian gives their consent.
It is important that you read this privacy notice to understand how we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Data Controller
Skylab s.r.o. is the controller and responsible for your personal data. We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
Email address: [email protected]
Postal address: Svornosti street 42, Bratislava 821 06 Slovakia;
You have the right to make a complaint at any time to the independent data protection authority. We would, however, appreciate the chance to deal with your concerns before you approach so please contact us in the first instance. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Customer Service
Our Customer Service will assist you with any Online Store order related questions. You can contact us via email from Monday to Friday, except on public holidays: [email protected]